Reference

Your Rights, Our Rules, All in One Place

Our legal framework covers how your account data is handled, which states are eligible, how transactions through PayPal, Venmo, and Play+ are governed, and what you can expect from us when something goes wrong.

State-dependent accessPayPal & Venmo coveredAccount data rightsPlay+ policy includedContact paths outlined
voetbalpoules Your Rights, Our Rules, All in One Place
DATA SECURITY POSTURE

How We Handle Your Account and Data

Security and data integrity are not afterthoughts here — they are built into how voetbalpoules processes every account action, from your first login to each PayPal withdrawal. We use SSL encryption on all pages, require identity verification before your first payout is processed, and limit internal access to account data on a need-to-know basis. If you are accessing from Newark or anywhere else in an eligible state, the same data standards apply.

Cookie Policy We use functional and analytics cookies. You can manage your cookie preferences at any time through the consent banner or the privacy settings link in the footer.
Account Security Every login triggers an OTP verification step to your registered device. If your phone number changes, update it in account settings before your next session to avoid lockout.
Data Retention Transaction records — including PayPal, Venmo, and Play+ activity — are kept for the period required by state regulation. After that period, data is deleted or anonymized.
Requesting Changes To update, export, or delete your personal data, go to Account Settings, then Privacy, or submit a written request via the legal inquiry email. We confirm receipt within two business days.
POLICY CONTACT PATHS

How to Reach Us About Legal Questions

If a policy question comes up — whether it's about your data, a disputed transaction through PayPal or Venmo, or account access in your state — we have three ways to get you to the right person. Reach out through live chat for anything time-sensitive, or use the dedicated legal inquiry email if you need a written record of the exchange. For account-level disputes, your account dashboard also has a formal dispute-submission path.

Live Chat Open the chat icon from any page on the site. A support agent can connect you to our compliance team for policy-specific account or transaction questions.
Legal Inquiry Email Email our policy team directly for written requests — data access, corrections, or state-eligibility questions. We aim to respond within the timeframe state law requires.
Account Dispute Form Log into your account dashboard and navigate to Help, then Dispute. Submit a formal record of any transaction concern linked to PayPal, Venmo, or Play+ activity.

Legal Questions We Hear Most Often

These are the questions that come up most when people read through our terms for the first time. If yours is not here, the live chat or legal inquiry email will get you a direct answer.

Access depends entirely on your state's laws. We only allow account activity in states where online gaming is permitted under local law. Check your state's current regulations before opening an account.

We collect the data needed to verify your identity, process PayPal or Venmo transactions, and meet state compliance requirements. We do not sell personal data to third-party marketers under any circumstance.

Send a written request to our legal inquiry email or use the Privacy section inside Account Settings. We respond within the timeframe your state's regulations require for data access requests.

Yes, where state law permits deletion. Some transaction records tied to PayPal, Venmo, or Play+ must be retained for regulatory purposes. We will tell you exactly what can and cannot be removed.

Each PayPal and Venmo transaction is subject to our Terms of Use and to each provider's own user agreement. Disputes about those transactions can be submitted through your account dashboard's dispute form.

Start with live chat for a fast response or email the legal inquiry address for a written record. For formal disputes involving transaction history, the Account Dispute Form creates a timestamped record we must respond to.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.